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Customer Reviews & Stories

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We get friendly and fair service at AFS. They listen to what we want, let us know of their concerns and don't pressure to have unneeded work done.

— Google User Review

Anytime we need something done with our vehicles we go to AFS. The folks there are awesome and the work they do is great and they stand behind their work. I would recommend AFS to anyone in need of a great repair shop.

— Facebook User Review

Nice people. Great service! I highly recommend this place.

— Facebook User Review

Having recently moved to Hortonville, I wanted to establish relationships with the service providers in the area; the folks at AFS beat me to it!  When I was paying the bill for service (done perfectly and at a very reasonable price) the receptionist mentioned to the gent behind the counter that this was my first visit.  That gent, the owner, came around the counter, shook my hand and welcomed me.  This is exactly what I was hoping for when I took my business to AFS Service.

— Google User Review

Fixed my air conditioning quickly and for a fraction of the cost the dealership quoted. Even had a loaner for me to use. Would go back. Highly recommend.

— Facebook User Review

Ok here's the down low.  The people at AFS Service are awesome.  I mean they will give you the best customer service you could ask for.  If you're looking for a mechanic, these guys are where its at.

— Google User Review

Dear Friends,

A big thank you for helping me with my car issues on such short notice. You really went the extra mile to make sure my car was safe to drive to Milwaukee. I really appreciate your flexibility and all you did for me. Thanks again.

— The Browns.

To All Employees of AFS:

I want to thank you for always taking such good care of me when I bring my car in to be serviced. When I leave there I know that I am good to go and you have looked over everything for me. I need to be safe on the road and you leave me with that feeling. I also know that I can trust you to do only what is necessary and not do things that are not called for. I always recommend you to those that I know. Thanks again for being the business that you are. Keep up the good work.

— Judy Elliot

Hi Bob,

Your letter was more proof of the quality service you and your wife provide. Needless to say I was very pleased with the promptness of your service and the cost. I have been in many tire shops and even run one myself for a few years and never seen the quality of service you provide. You definitely have my business when in your area. I guess I would say after stopping to see you I certainly had a better outlook on life to know there is a few of your kind still in business. Keep up the good work.

— Dave

I would like to thank you for all your help during my recent car troubles. I certainly appreciate your willingness to help and generosity. Thanks again and I look forward to working with you in the future. If there is anything I can do for you or anybody there please let me know. Thanks again.

— John

We were the folks who had the Ford Windstar that came in for a tire replacement and a wheel alignment and you shared that we would have more choices once we spoke with Bob.

You were right. We had many choices to make. Bob was so wonderful in taking time to go over the problem and come up with a new price quote. We felt cared for. That we were not just somebody who needed car work done, rather we were cared for as people. Joan and I felt that way with each person at your business including your daughter. Each of you made us feel special.

I noticed some other qualities that Joan and I feel are important. Honesty and integrity, again, reflected in each person we encountered. I liked the fact that you took time to talk with us. Even asking about the coffee showed you care about your customers.

As we were leaving I expressed how Joan and I had a good "feeling" about your business and appreciated how we were treated. Please share with Bob and the front desk lady that we appreciated how we were treated.

We feel very safe with our vehicle and that our best interest was being looked out for. Thank you for running such a wonderful business.

Joan missed putting gas in the loaner car when she returned it so enclosed is a check to cover that expense. We feel repaying you is important because of how we were cared for.

We had choices to make. Your crew made it easy. We will be bringing our vehicle to you for service in the future.

— Steve and Joan

Just thanking you for the great job of getting new tires on our van in short notice. Keith was excellent to work with! I can really tell the difference in the snow – I now have traction! Thanks again!! And our daughter did make it back from MN without incident!

— Sheri Searl

AFS Service does great car repairs. I really have nothing bad to say about this place.

— Nicole R